BECAUSE WE CARE
We’re safely open and available to you, both in-person and virtually! You may visit us in our model home Monday through Saturday between 10am-6pm.
Our team members follow all hygiene guidelines and respect your personal space. We encourage you to do the same!
If it’s between the hours of 10 AM – 6 PM, please contact our Sales Counselors:
- Serene Hills: Jerra Surratt, [email protected]
- Honey Creek: Diane Schouten, [email protected]
Safe Home Tours
You may book your home tour in advance online or we’re available for walk-ins as well. Our Sales Counselors can also book virtual tours using FaceTime or Google Hangouts.
Virtual Home Tours
We have 3D Matterport Tours on our website, so you can do virtual tours of our homes for sale in Honey Creek.
Answering Your Questions
If you have questions about our homes, communities or need assistance booking a tour, our Online Sales Counselor, Nicole Leavitt, can assist you.
FOR OUR CURRENT HOMEOWNERS
We are continuing to progress in the construction of your home.
At this point, we are working creatively to avoid delays that could be experienced in our regular operations. We will provide you detailed updates and continue to be transparent in our communication. You’re in good in hands with us!
All warranty requests should be submitted online through our website at our Warranty page. The more details you can provide us about your request, the better!
During this time, non-emergency warranty appointment times with our contractors have been postponed and are currently unavailable.
If it is an emergency, please refer to your Direct Call sheet and contact the contractor directly to schedule service. An Emergency Warranty Request is considered any of the following: total loss of heat when outside temp is below 45 degrees, loss of AC when temp is above 90 degrees, total loss of electricity, total loss of water, plumbing leak or gas leak.
- Plumbing – Mustang Plumbing: (512) 733-1110
- Heating & A/C – Stan’s Heating & Air: (512) 929-9393
- Electrician – Powerhouse: (512) 832-8900