THE PEOPLE HAVE SPOKEN.
Diane Schouten was outstanding … I liked her honesty, directness and professionalism. Zach was also great. They both made me feel like I had their undivided attention. They made my whole transaction painless. I’ve never received gifts before from a closing – that was really special and made me feel good. Everything was a “quality” experience and that’s a rarity these days.
“Absolutely wonderful to work with and very easy to communicate with …”
The Ash Creek communities are very well planned and the utmost care is given to keeping as many trees and local landscape as possible. My home is absolutely lovely and I am so lucky to have so many great neighbors! The amenity center is wonderful and it has been the location of several community parties over the past year. One of the highlights of my Ash Creek Homes experience was with my sales agent, Christine Obrien. She was absolutely wonderful to work with and very easy to communicate with. Additionally, Jenna Edge, our community’s Project Manager, was very receptive to ideas and suggestions and worked hard to make the community beautiful!
“They went above and beyond the norm in order to ensure our needs …”
Ash Creek was the ultimate home builder anyone could ask for. An honest, reliable and clear communicator with its customers, all work was completed in an extremely efficient manner. Our sales representative, Diane Schouten, went above and beyond the norm in order to ensure our needs were gratifyingly met between the developers and our construction superintendent. We also enjoyed working with our field manager, Craig Roberts, who was organized, reliable and detail-oriented. Ash Creek’s entire team made-what can be a stressful experience- as seamless and as enjoyable as possible. We are excited to finally live in an Ash Creek Community. We bought our dream home!
‘This was the best house buying experience we’ve ever had.’
For the last six months, I have lived in a home built by Ash Creek Homes. There is not a day that goes by that myself, friends and visitors don’t comment on the beauty and workmanship of the home … I highly recommend Ash Creek Homes. I would not hesitate to contract with them to build again.
Ash Creek Homes did a great job, making the building process very easy. Steve rocks! All aspects of the process went very timely and professionally.
My house went very smoothly and was completed before I expected. I am very happy with my house – I love it!
Buying our home with Ash Creek Homes was not only a fun experience, it was a truly headache free experience. Our saleswoman (Chris O’Brien) made herself easily accessible throughout the build process and was always a pleasure to deal with. The Superintendent (Jordy) kept the build on schedule with no delays, maintained quality craftsmanship with all the trades and addressed changes quickly and efficiently. We cannot stress enough what a pleasure it was going through the design/build process with Ash Creek Homes. It really was a stress free and fun process. They delivered a quality home on time. If you are reading this and thinking about buying with this builder I can say with 100% certainty that it will be well worth it. If you’re looking for a builder who’s floorplans are second to none, will deliver your home on time, and builds a quality home, Ash Creek Homes is it.
“Updates during the entire progress …”
Diane has been a joy to work with. She sends pictures along with updates during the entire progress. She works really hard to make sure you are pleased. I’m glad Ash Creek Homes has her.
Ash Creek Homes offered in Canyonside had exciting options for floorplans. The finishes were completed beautifully so they know how to deliver on their plans. The finished product of my home was as beautiful as the model. Sometimes, builders make their models better than their houses for customers but this was not the case with Ash Creek Homes. They delivered the house on time and early. The contractors used were responsive for the few finish touch up items requested. The after-sale support has been tremendous, responsive and professional. The support at the sale and planning was hands on and very helpful. My experience was wonderful from start to finish. I can’t wait to purchase another Ash Creek Homes home.
Ash Creek built our wonderful home and we couldn’t be happier with the process or the quality. We have built 2 homes previously and this process was so much better. Our sales rep Diane Schouten took particularly good care of us, as did our punch-out supervisor, Craig Roberts. They were recommended to us and I recommend them to you!
This is the first “builder” home I have ever built and I was a little skeptical about the process. My sales representative, Diane Schouten was the best real estate agent I have ever worked with. She kept me informed every step of the building process. She promptly responded to any concerns or request I may have had. Diane made me feel I was a part of the team when it came to making decisions that would affect my home. My building superintendent Ben was wonderful to work with as well. He was always accessible and never made me feel that I was being unreasonable or difficult. Ben would notice construction flaws that I had overlooked and see that they got fixed. He is a true perfectionist … The attention to detail and aesthetics and the efficient use of space is what attracted me to Ash Creek homes. The respect, consideration and genuine friendly demeanor of their team has made me a true advocate for Ash Creek Homes.”
“Start to finish it has been by far the most seamless …”
This is our ninth home to purchase in our 42 years of marriage, and start to finish it has been by far the most seamless. We are absolutely certain that we made the right decision to purchase a Wildwood residence, and we look forward to many enjoyable and comfortable years here.
‘It really was a stress-free and fun process.’
I have bought and built many homes before we moved to Austin. I was interested in Serene Hills and found good reviews on Ash Creek Homes. I have to say, I was very lucky because my experience with them has been awesome. They have quality homes, beautiful and extremely well made and the contractor was there whenever we had an issue which were very few (Thanks, Craig!) I am so amazed with them that I have put money down on another home by Ash Creek Homes. Many people come around the neighborhood looking for homes and I can honestly tell them without hesitancy to go with them. My bills are nearly half my friend’s who lives in another neighborhood because the houses are so energy efficient and green.
“I was impressed with the care taken to plan the placement of each house to preserve the existing landscape …”
We had a wonderful experience building with Ash Creek Homes. The Cypress floor plan in the Canyonside community was exactly what we wanted. The care taken to plan the placement of each house to preserve the existing landscape really shows how much they value quality over quantity. The interior finish selection process provided exceptional options that allowed us to express our personal style. After 5 months in our home we couldn’t be happier.
We would like to say that [the team] was absolutely the best. Very professional and did everything they could to make everything go very timely. This was the best house buying experience we’ve ever had. We love the house!
“Their standards are very high …”
“I feel fortunate to have chosen to build with Ash Creek Homes. It has been so apparent, at almost every phase, that your standards are very high and that customers’ happiness is important to you. Your company has some of the most amazing, helpful, positive people working for you and I am convinced that it is no coincidence.”
‘The after-sale support has been tremendous’
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