Ash Creek Homes developed a custom homeowner’s manual for each buyer that details each step of the home building process. Your homeowner’s manual describes your warranty in detail.
The homeowner’s manual also lists our standards for each item in your home and what we will do to remedy items that do not meet our standards. Our criteria for qualifying warranty repairs meet or exceed industry practices for components in your home. You will receive the signed limited warranty document at your orientation.
Our warranty service system is designed to accept written reports of nonemergency items. This ensures you maximum protection and allows us to operate efficiently, so we can provide faster service to all homeowners.