One of the benefits of buying new is the warranty that comes automatically with your new Ash Creek home! For our existing homeowners, our warranty service system is designed to accept written reports of non-emergency items. This ensures you maximum protection and allows us to operate efficiently, so we can provide faster service to all homeowners.
We've also developed a custom homeowner’s manual that details each step of the home building process. Your homeowner’s manual describes your warranty in detail including the:
The homeowner’s manual also lists our standards for each item in your home and what we will do to remedy items that do not meet our standards. For more information, click on the links below:
For emergency items- Contact the trade or appropriate utility company directly using the emergency numbers on your Direct Call list.
For non-emergency items- For the fastest and most direct service, call the trade companies on your direct call list. Otherwise, please submit a warranty request via the form to your right.
Please note that warranty work appointments are available Monday through Friday, 8 a.m. to 4 p.m.
(Please be patient while your form processes. You will receive a Thank You message when it has been successfully submitted!)